At Promoshala, we are committed to delivering exceptional services that meet and exceed your expectations. Our Refund and Cancellation Policy is designed to provide clarity and transparency regarding cancellations and refunds for the services offered on our website, Promoshala.in
Cancellation Before Campaign Commencement:
- Clients have the flexibility to cancel a deal before the commencement of the campaign.
- Refund for cancellations will be processed within 5-7 working days.
- A 10% cancellation fee will be applicable on the total campaign amount.
Cancellation After Campaign Commencement:
- Once a campaign has started, refunds will not be applicable.
- Clients are encouraged to communicate any concerns or modifications needed during the campaign.
Process for Cancellation:
- Clients must submit a cancellation request through our official communication channels.
- Refunds will be processed to the original payment method used for the transaction.
- The cancellation fee will be deducted from the total campaign amount.
Exceptions:
- If Promoshala initiates a cancellation or discontinuation of a campaign, a full refund will be issued.
Modifications and Changes:
- While we strive to deliver the best possible service, we understand that adjustments may be necessary. If you need to make modifications to a confirmed campaign, please contact us at your earliest convenience. Changes will be considered on a case-by-case basis and are subject to our approval.
- Any changes made to a campaign after the confirmation may incur additional charges, and the total cost will be communicated to you before proceeding.
Contact Us: If you have any questions or require further information about our Refund and Cancellation Policy, please feel free to reach out to our team at contact@promoshala.in or call us at +91 9350331662. We are here to assist you and ensure a smooth and successful collaboration.
By engaging in business with Promoshala and confirming a brand deal or campaign, you acknowledge and agree to abide by the terms and conditions outlined in this Refund and Cancellation Policy.
Please note that this policy is subject to change without prior notice. It is recommended to review this policy periodically to stay informed about any updates.
Effective Date: 30 December 2023
Thank you for choosing Promoshala for your brand’s marketing needs. We look forward to a successful partnership.